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Expresso Wall Mounted Coat Rack with 4 Hooks Wooden Storage Shelf
Details
Parameters:
- Dimensions: 38.58 x 7.87 x 13.78 inch (L x W x H)
- Color: white/Espresso
- Material: MDF
- Size of the package: 41.53 x 9.84 x 3.35 inch
- Net weight: 15.43 lb
- Gross weight: 16.75 lb
Shipping List:
- 1 x Storage Shelf
- 1 x Instructions
- 1 x Accessories Bag (not include the screwdriver and hammer)
Shipping
Shipping Method: FedEx - Ground delivery
Ship-to Country/Region: United States(the 50 States)
Shipping Cost: Free Shipping
Estimated Delivery Time: 1-10 Days
Shipping Method: UPS Ground
Ship-to Country/Region: United States(the 50 States)
Shipping Cost: Free Shipping
Estimated Delivery Time: 1-10 Days
Return & Refund Policy
Return & refund application needs to be filed within 30 days from the ordered date.
We support order cancellation before shipping.
We don’t accept non-defective remorse returns.
If the item was delivered damaged or defective, you do not need to return them.
We can offer warranties to retailers in 30 days after the purchase of goods.
Delayed in transit/No tracking info.
If there is no update of the tracking info for more than 10 business days (from the time in the logistics website tracking info), the buyer shall contact help@doba.com or contact us through Doba account with Contact Message for a solution. Note: this clause is not applicable for special time/periods such as holidays, covid-19, abnormal weather, or other abnormal situations.
Destroyed in transit
If the order is damaged in transit, i.e. tracking showing damage occurred during transit, the buyer can request refund with the screenshot of tracking as a proof.
Returned to sender(except case: wrong shipping address left on orders)
If tracking shows the order returned to sender, the buyer can request a full refund or a redelivery.
Delivered but not received
If the transit time exceeds the estimated delivery time by 10 days or more and the supplier fails to provide proof of delivery, the buyer shall contact help@doba.com or contact us through the Doba account with Contact Message.
Damaged or Broken, Stains/Minor scratch/Poor quality, etc., Not as described (size/color/style), Wrong item received, Missing Item/accessories
Important Notice
1.For after-sales issues, retailers should file a return & refund application within 30 days from the delivery day.
2.We support order cancellation before shipping.
3.We don't accept non-defective remorse returns.
4.We can offer warranties to retailers within 30 days
Service Policy for Other Refund Reasons
1. Logistic Issues
Delayed in transit/No tracking info.
If there is no update of the tracking info for more than 10 business days (from the time in the logistics website tracking info), the buyer shall contact help@doba.com or contact us through Doba account with Contact Message for a solution. Note: this clause is not applicable for special time/periods such as holidays, covid-19, abnormal weather, or other abnormal situations.
Destroyed in transit
If the order is damaged in transit, i.e. tracking showing damage occurred during transit, the buyer can request refund with the screenshot of tracking as a proof.
Returned to sender
If tracking shows the order returned to sender, the buyer can request a full refund or a redelivery.
Delivered but not received
If the transit time exceeds the estimated delivery time by 10 days or more and the supplier fails to provide proof of delivery, the buyer shall contact help@doba.com or contact us through the Doba account with Contact Message.
2. Quality Issues
Damaged or Broken, Stains/Minor scratch/Poor quality, etc., Not as described(size/color/style), Wrong item received, Missing Item/accessories
If the buyer receive damaged item ,please provide photo and the communicate email and refund screenshot to us,then will make compensation when the buyer received the package and find product have quality issues,he/she can provide the ptoto let us check it first ,we can send replacement or make some compensation(we can not accept return damaged item(we can send replacement for damaged part) ,if there is missed part(we can send missed part) or the buyer do not like it and want to return ,we also can not accept it ,if the buyer insist return item ,they need to make sure it arrived in good condition ,we will not provide RETURN LABLE ,when we receive the item in good condition ,we will refund part of the payment ).Refunds
Refunds will be processed within 10 days after we receive your package.
