INTRODUCTION:As a wonderful castle for cats, the cat tower helps satisfy your baby’s core needs at home: scratching, climbing, privacy, entertainment, napping and lounging, it makes the cats immersed in a world of joy all day long.
1. MULTI-ACTIVITY CENTER: This multi-level cat tree provides your feline friends an all-in-one activity center to play, take a nap or run around and just be as active as they want. A nice-cushioned plush top perch with raised edge for your cats to rest on its head while looking out the window.
2. MORE FUN AND COMFORT: Multi-level design creates a luxurious and sweet house for your beloved cats and provides them with different kinds of experience. With 1 roomy condo, 1 soft perch, you cats can choose its favorite napping spot; 2 scratching posts satisfy your cats nails sharpening; best of all, the dangling ball on the cat tree are replaceable.
3. STRONG SISAL-COVERED POSTS: 2 posts are wrapped in 100% natural sisal rope for perfect long-lasting scratch resistant, and it prevents your furniture from getting scratched. The posts are strong enough to keep the whole cat tree stable.
4. SAVE YOUR FURNITURE: We all know cat have a demand for sharpen their nails, so long as there is a demand, your furniture or curtains will suffer. With the cat tree, your cat could scratch the full sisal wrapped scratching posts, they will love it more than your furniture.
5. EASY TO ASSEMBLE: Equipped with detailed instructions for quick and easy installation; Easy to clean with high quality materials; We provide a customized and professional customer service before and after your purchase. Feel free to contact us if you have any problem with the cat tree.
Dimension : 16.1'X16.1'X28' (41x41x72 cm )
Weight: 15.31lbs / 6.96kg
Color: Grey, Beige
Material: Plush Fabric, Sisal Rope
1. 1x Cat Tree
2. 1x Installation Manual
3. 1x Set of Tools and Parts
This cat tree is suitable for small to medium cats.
Shipping Method: Others
Ship-to Country/Region: United States(the 50 States): excluding Alaska, Hawaii
Shipping Cost: Free Shipping
Estimated Delivery Time: 3-15 Days
Processing Time: 3 Business Days (Estimated) / 1.5 Business Days (Average)
If there is no update of the tracking info for more than 15 business days (from the time in the logistics website tracking info), the buyer shall contact firstname.lastname@example.org or contact us through Doba account with Contact Message for a solution. Note: this clause is not applicable for special time/periods such as holidays, covid-19, abnormal weather, or other abnormal situations.
If the order is damaged in transit, i.e. tracking showing damage occurred during transit, the buyer can request refund with the screenshot of tracking as a proof.
If tracking shows the order returned to sender, the buyer can request a full refund or a redelivery. The supplier may refuse the refund application if the order returned to sender due to incorrect or in-completed shipping address.
If the tracking info shows “Delivered” while the package is not received, you should contact our suppliers for settle within 30 days after the delivery date. You shall provide screenshots of tracking status showing “Delivered”. Under various circumstance: a. The receiving address is inconsistent with the shipping address The supplier will resend the product or refund the order amount. b. The receiving address is consistent with shipping address The supplier will provide shipping label only. Note: Since the courier companies don’t provide signature service, as long as the tracking info shows “Delivered”, the supplier has the right to reject the refund application.
Received Wrong Item Mistakes happen. If you receive the wrong products, you should send photos of the product received, and photos of the shipping label as proof to the supplier. If you do not wish to keep the products, the supplier will send you a shipping label to send the goods back. Once the supplier receives the goods back, they will ship the correct product you ordered. You are also eligible for a full refund. Once you return the wrong products to the supplier in good condition, they will issue the full refund. The supplier is in charge of the return shipping fees. The supplier may refuse the refund application if you fail to provide proof in time. Partial Items Shipped When you received your package and find that part of product isn't included, you should immediately send photos of all the parts received and photos of the shipping label to the supplier. Ask the supplier to ship the missing item or issue a refund. You could choose to keep the products and our suppliers will issue a partial refund based on what you have received. You can also return the products in good condition for a full refund. Return shipping fees is the supplier's responsibility. The supplier may refuse the refund application if you fail to provide proof in time. Products With Quality Issues/Broken Products When you received your package and find broken products or products with quality issues, you should contact our suppliers and send photos of shipping label, and photos or videos of broken product/product issues being continuously displayed) as proof to the supplier. In this case our suppliers would issue a 100% refund to you after you return the products in good condition. If you choose to replace the products, please return the products with the quality issues to the supplier's warehouse first. After the goods are received and inspected, the replacement products will be shipped. The supplier may refuse the refund application if you fail to provide proof in time.